Where conversations begin and technical clarity follows

Most companies want you to fill forms. We're more interested in what happens after you do. The space between your question and our answer matters because that's where understanding actually develops.

Whether you're working through architectural decisions or navigating implementation challenges in the Thailand market, the pathway to resolution starts with articulating what you're building. Not what you think we want to hear—what you're genuinely trying to accomplish.

Shape your inquiry with specifics

Different situations call for different channels

Direct voice exchange

Call: +66 2 982 9757

When written communication feels insufficient and you need real-time technical exchange, this works better. Usually available during business hours across Bangkok timezone.

Digital correspondence

Email: support@meshnet-portal.app

For documentation, detailed technical specifications, or situations where you need written records. Response typically happens within one business day, sometimes faster depending on complexity.

Physical coordination

Location: 108/28 Soi Paisan, หมู่1 Wichit
Amphur Muang, Phuket 83000, Thailand

In-person meetings happen here when the situation benefits from face-to-face architectural discussions. Schedule ahead—walk-ins get complicated.

Technical challenges don't follow office hours

Real development work happens across time zones, during deployments, and when production environments decide to behave unexpectedly. We've structured our availability around that reality rather than pretending everything fits into a nine-to-five schedule.

Critical issues get prioritized. Standard inquiries follow a reasonable queue. Everything gets addressed—the timeline just varies based on severity and technical complexity.

Technical communication workflow showing different paths for various types of development inquiries and their processing priorities

Where we operate from

Thailand base

108/28 Soi Paisan, หมู่1 Wichit
Amphur Muang
Phuket 83000
Thailand
Geographic context: We're positioned in the Phuket tech corridor, serving clients across Southeast Asia while maintaining strong connections to global development communities. Time zone is GMT+7, which affects response patterns for international coordination.

Response expectations

Standard inquiries: Expect initial response within 24 business hours. Complex architectural questions might take longer as we work through the technical implications properly.

Urgent matters: Phone contact during business hours (9:00 - 18:00 GMT+7, Monday through Friday) gets immediate attention. Email marked urgent gets prioritized but still follows logical processing.

Weekend communication: Messages received Saturday or Sunday get addressed Monday morning unless they involve production emergencies affecting live systems.